Our Philosophy

OUR PHILOSOPHY

We believe that Hastings Medical Equipment and Services at Discount Drug Mart is an essential part of you and your family’s well-being.  We are here for you, and we never close.  You can rest assured you can talk to our customer service and professional staff 24 hours a day, 7 days a week.  Our job is not complete until you have received with your order, thoroughly understand how to use it, and are completely satisfied!

We are grateful for our caring staff, and employ:

  • Courteous Customer Service Personnel
  • Highly trained and experienced Respiratory Therapists
  • Highly trained and experienced Registered Dietitian
  • Highly trained and experienced RESNA Certified Assistive Technology Professionals
  • Prompt, caring and courteous Medical Equipment Technicians
  • Factory trained and Certified Service Technicians
  • Compassionate Billing Personnel available to guide you through the billing process and answer your financial questions

You get additional comfort knowing we are Accredited by the Joint Commission (JCAHO)  and by the Compliance Team,  in Home Medical Equipment Management, Clinical Respiratory Services, and Complex Rehabilitation Technology.  We are also members of the Ohio Association of Medical Equipment Suppliers (OAMES).

In 2014, Hastings Professional Medical Equipment became part of Discount Drug Mart.  This innovative partnership brings two family businesses together to greatly enhance the geographic presence of Hastings and the home health offerings of Discount Drug Mart.  Now you can get all of your prescription and home health needs with one phone call!  Plus, you get them at Discount Drug Marts great low prices!  There are now 75 locations throughout Ohio to serve your needs!

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